AIS is a technology and process engineering company committed to lowering costs, improving quality and reducing cycle time for our clients. Our expert talent and intelligent automation manages the day-to-day work so our clients can focus on growing their business. Using a lean Six Sigma approach, our team reviews client processes, eliminates non-value adds, and streamlines productivity.

We build and share financial and legal technology to improve workforce performance. We recruit, train and manage highly-skilled resources to meet project-based or full-time staffing needs. Our clients have global access to a wide-ranging team of subject matter experts specializing in data & analytics, technology, loan servicing, litigation support and business process outsourcing. We serve a variety of industries including auto finance, banking, credit card, mortgage, legal, and telecommunications.


OUR EVOLUTION

AIS was founded in 2000, but its roots in data collection reach as far back as 1990.

 

  • 1990
    1990: Founded Hogan Information Services

    Management team placed proprietary software and computers in courthouses to collect public record information, Became leading supplier of courthouse information and services in the U.S.

  • 1995
    1995: Built Direct Connection to Bankruptcy Courts

    Management team utilized proprietary technology and previous data collection experience to create the first comprehensive bankruptcy database.

  • 2000
    2000: Founded American InfoSource

    Developed industry-best, third generation bankruptcy database, Created proprietary matching logic - SmartMatch, Became exclusive supplier of bankruptcy data to Visa and MasterCard.

  • 2007

    2007: Launched Ground-breaking Bankruptcy Proof of Claim Filing
    Built state-of-the-art claim filing software for major card issuer, Highly-automated solution brought enhanced efficiency to the claim filing process for clients.
  • 2008
    2008: Designated Chapter 7 Asset Identification Program

    Utilized proprietary data-mining technology to quickly detect when assets become available, Specialized process helped Top 5 Bank tap into hidden revenue opportunities.

  • 2010
    2010: Became Largest Filer of Bankruptcy Proofs of Claim
    Used proprietary claim filing software and industry-leading bankruptcy database to file proofs of claim on behalf of six of the Top 10 card issuers in the U.S.
  • 2012

     2012: Entered Secured Bankruptcy Servicing Space with ACG Acquisition

    Blended AIS’ bankruptcy data, servicing technology and brand protection programs with ACG’s operational resources and legal expertise, Created the most comprehensive bankruptcy servicing platform in the industry, Gained key client partnerships in the secured market.

     

  • 2012
    2012: Opened First India-Based Operations Site in Vadodara, Gujarat
    Offshore facility allowed AIS to provide its Partners with sourcing alternatives for bankruptcy administrative/back office support, Increased client satisfaction levels by improving work quality and reducing costs.

     

  • 2016
    2016: Expanded India Presence with Second Ops Site
    Opened state-of-the-art facility, 18,000 square foot office brought total capacity to 700 seats and significantly increased ability to scale and meet the needs of AIS partners.

     

  • 2017
    2017: Increased Capabilities in Business Process Outsourcing (BPO) Space
    Sourced back-office and technology resources in Banking sector to improve quality and reduce cycle time for half the cost, Grew product offerings beyond bankruptcy to support additional needs in Bank Ops & Treasury, Loan Ops, Finance & Accounting, and Enterprise Risk Management.

     

  • 2018

     2018: Released New Technology Suite to Enhance Servicing Performance

    Developed and deployed proprietary servicing software to automate multiple processes across the bankruptcy lifecycle including docket monitoring, proof of claim filing, litigation (motions /objections), statement of intent/reaffirmations,
    and account closings.

     

  • 2019

     2019: Set Up New Technology/Development Hub in Gurugram

    Established AIS presence in one of the premier locations in India for diverse and niche IT skill sets, Gained access to leading IT talent increasing capabilities to quickly staff quality IT positions for clients through a BPO model, Increased utilization of artificial intelligence (AI) and robotic process automation (RPA) in product development program.

     

 


OUR TEAM

  • Blake Hogan

    Blake is a recognized leader in the credit and collections industry, founding American InfoSource in 2000. He has over 30 years of industry experience, creating Hogan Information Services in 1990, which compiled public record data for 8,000 courthouses across the country. He sold the company to First Data Corporation in 1996. While at First Data, he served on First Data Corporation's Management Committee, the Executive Committee of First Data Information Management Group and President of Innovis. Since founding AIS, he has set the company's vision for growth and expanded the brand beyond data and technology into new markets including loan servicing, legal services and business process outsourcing.

  • Matt Sutherland

    As Executive Vice President, Matt oversees the operations of AIS Data and Unsecured Operations. He has an in-depth knowledge of the bankruptcy and estates industries and applies that knowledge to design and enhance client processing systems and procedures. Over the last 25 years, he has been responsible for designing and building complex data systems and servicing operations. Prior to his current role, Matt worked side-by-side with Blake Hogan as the former Vice President of Hogan Information Services. Sutherland received his Bachelor’s degree in Management Information Systems from the University of Oklahoma. 

  • Vikas Sehgal

    As Chief Information Officer, Vikas is responsible for the IT infrastructure, application development and data. In addition, he oversees the company’s Global Strategy and HR Operations. Vikas has more than 20 years of experience providing innovative solutions to the financial services industry. Prior to joining AIS, he served as the Vice President of Information Technology at Encore Capital. 

  • Chris Mokris

    Chris joined AIS in 2011 and leads our Loan Servicing and BPO business units. For nearly 15 years, he held numerous Credit, Collections and Recovery positions at Bank of America and MBNA.  Prior to entering into the financial sector, Chris was a Captain in the United States Marine Corps. He has in depth experience successfully building and managing large Operations groups.  Chris excels at process design and migration and has a proven track record for making businesses more profitable.  He is a graduate of the United States Naval Academy.

  • Brian Welch

    Brian is responsible for the company’s global brand, product development, strategy, and all related marketing, advertising and promotional activities. In this role, he oversees the management of the AIS brand, including market insights, creative development, digital marketing, campaign effectiveness, media and employee communications. Brian joined AIS in 2008 to expand marketing efforts and launch a new department within the company. He was the recipient of the 2013 AIS President’s Award and 2019 Circle of Excellence Award. He holds a Bachelor’s degree from the College of Communication at the University of Texas at Austin.

  • Wendy Wagner

    Wendy is responsible for ensuring that our team of Client Relationship Managers provides world-class customer service and excellent quality while growing partnerships. She has been a successful leader for over 20 years in sales, servicing and operations. Building new partnerships and strengthening existing relationships is her passion and she strives for excellence in everything she does. Wendy joined AIS in 2016 with a goal to significantly increase the Mortgage Servicing business. She far exceeded expectations and was presented the President’s award in 2017 and Top Sales award in 2018 and 2019.

  • Ganesh Vembu

    Ganesh manages the operations of AIS delivery centers across India. He has over 19 years of work experience in various industry verticals within Banking and Financial Services. Excelling for more than a decade in the mortgage industry, Ganesh has been responsible for setting up high-performing, large operation units and building a strong pool of effective leaders. Prior to joining AIS, he was associated with Tata Consultancy Services, Altisource Portfolio Solutions, Intelenet Global Services and Thomson Reuters. He has completed his Executive General Management Program from Indian Institute of Management, Bangalore. 

  • Shabana Patel

    Shabana is an operations expert, managing Auto Loan Servicing, end-to-end Litigation Operations, Product Development, and Quality & Training in our India offices. She joined AIS in 2012 and brought over 14 years of bankruptcy expertise with her, including hands-on experience in Mortgage, Secured and Unsecured Bankruptcy. She was the recipient of the 2018 AIS President’s Award. Throughout her career, she has managed teams of 100+ FTE in the default space. Prior to joining AIS, she worked with Tata Consultancy Services. Shabana holds a Master’s in Commerce degree from University of Mumbai, India. 

  • Kadra Alexander

    Kadra is responsible for providing legal advice and guidance to AIS. She joined AIS in 2015 and has over 17 years of legal experience, including commercial litigation, consumer bankruptcy and creditors’ rights, and mortgage and automobile default servicing. Prior to joining AIS, she was a practicing attorney at one of the largest creditors’ rights firms in Texas. Kadra holds a Bachelor’s degree in Psychology from the University of Texas at Dallas, Cum Laude, and a law degree from the University of Cincinnati, College of Law. She is licensed in two states and is admitted in multiple federal jurisdictions.


GLOBAL INTEGRATION

To provide world-class customer service, we employ bright, motivated individuals across multiple geographies who understand our clients and how our products and services solve their problems.

 


COMPANIES

Our companies are committed to lowering costs, improving quality and reducing cycle time for our clients.

 

 

 

 

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