AIS is a technology and process engineering company committed to lowering costs, improving quality and reducing cycle time for our clients. Our software robotics and expert talent manage the day-to-day work within loan administration and default legal processes so our clients can focus on growing their business.
We build financial and legal technology to improve workforce performance. We recruit, train and manage highly-skilled resources to meet project-based or full-time staffing needs.
AIS was founded in 2000, but its roots in data collection reach as far back as 1990.
1990: Founded Hogan Information Services
Management team placed proprietary software and computers in courthouses to collect public record information, Became leading supplier of courthouse information and services in the U.S.
1995: Built Direct Connection to Bankruptcy Courts
Management team utilized proprietary technology and previous data collection experience to create the first comprehensive bankruptcy database.
2000: Founded American InfoSource
Developed industry-best, third generation bankruptcy database, Created proprietary matching logic - SmartMatch, Became exclusive supplier of bankruptcy data to Visa and MasterCard.
2007: Launched Ground-breaking Bankruptcy Proof of Claim FilingBuilt state-of-the-art claim filing software for major card issuer, Highly-automated solution brought enhanced efficiency to the claim filing process for clients.
2008: Designed Chapter 7 Asset Identification Program
Utilized proprietary data-mining technology to quickly detect when assets become available, Specialized process helped Top 5 Bank tap into hidden revenue opportunities.
2010: Became Largest Filer of Bankruptcy Proofs of ClaimUsed proprietary claim filing software and industry-leading bankruptcy database to file proofs of claim on behalf of six of the Top 10 card issuers in the U.S.
2012: Entered Secured Bankruptcy Servicing Space with ACG AcquisitionBlended AIS’ bankruptcy data, servicing technology and brand protection programs with Ascension Capital Group’s operational resources and legal expertise, Created the most comprehensive bankruptcy servicing platform in the industry, Gained key client partnerships in the secured market.
2012: Opened First India-Based Operations Site in Vadodara, GujaratOffshore facility allowed AIS to provide its Partners with sourcing alternatives for bankruptcy administrative/back office support, Increased client satisfaction levels by improving work quality and reducing costs.
2016: Expanded India Presence with Second Ops SiteOpened state-of-the-art facility, 18,000 square foot office brought total capacity to 700 seats and significantly increased ability to scale and meet the needs of AIS partners.
2017: Increased Capabilities in Business Process Outsourcing (BPO) SpaceSourced back-office and technology resources in Banking sector to improve quality and reduce cycle time for half the cost, Grew product offerings beyond bankruptcy to support additional needs in Bank Ops & Treasury, Loan Ops, Finance & Accounting, and Enterprise Risk Management.
2018: Released New Technology Suite to Enhance Servicing PerformanceDeveloped and deployed proprietary servicing software to automate multiple processes across the bankruptcy lifecycle including docket monitoring, proof of claim filing, litigation (motions /objections), statement of intent/reaffirmations,and account closings.
2019: Set Up New Technology/Development Hub in GurugramEstablished AIS presence in one of the premier locations in India for diverse and niche IT skill sets, Gained access to leading IT talent increasing capabilities to quickly staff quality IT positions for clients through a BPO model, Increased utilization of artificial intelligence (AI) and robotic process automation (RPA) in product development program.
2020: Boarded Clients Amidst Global PandemicSuccessfully boarded clients from the banking, auto finance, mortgage and insurance sectors amidst the COVID-19 global pandemic.
- Blake Hogan
Blake is a recognized leader in the credit and collections industry, founding American InfoSource in 2000. He has over 30 years of industry experience, creating Hogan Information Services in 1990, which compiled public record data for 8,000 courthouses across the country. He sold the company to First Data Corporation in 1996. While at First Data, he served on First Data Corporation's Management Committee, the Executive Committee of First Data Information Management Group and President of Innovis. Since founding AIS, he has set the company's vision for growth and expanded the brand beyond data and technology into new markets including loan servicing, legal services and business process outsourcing.
- Matt Sutherland
As Executive Vice President, Matt oversees the operations of AIS Data and Unsecured Operations. He has an in-depth knowledge of the bankruptcy and estates industries and applies that knowledge to design and enhance client processing systems and procedures. Over the last 25 years, he has been responsible for designing and building complex data systems and servicing operations. Prior to his current role, Matt worked side-by-side with Blake Hogan as the former Vice President of Hogan Information Services. Sutherland received his Bachelor’s degree in Management Information Systems from the University of Oklahoma.
- Vikas Sehgal
As Chief Information Officer, Vikas is responsible for the IT infrastructure, application development and data. In addition, he oversees the company’s Global Strategy and HR Operations. Vikas has more than 20 years of experience providing innovative solutions to the financial services industry. Prior to joining AIS, he served as the Vice President of Information Technology at Encore Capital.
- Chris Mokris
Chris joined AIS in 2011 and leads our Loan Servicing and BPO business units. For nearly 15 years, he held numerous Credit, Collections and Recovery positions at Bank of America and MBNA. Prior to entering into the financial sector, Chris was a Captain in the United States Marine Corps. He has in depth experience successfully building and managing large Operations groups. Chris excels at process design and migration and has a proven track record for making businesses more profitable. He is a graduate of the United States Naval Academy.
- Brian Welch
Brian is responsible for the company’s global brand, product development, strategy, and all related marketing, advertising and promotional activities. In this role, he oversees the management of the AIS brand, including market insights, creative development, digital marketing, campaign effectiveness, media and employee communications. Brian joined AIS in 2008 to expand marketing efforts and launch a new department within the company. He was the recipient of the 2013 AIS President’s Award and 2019 Circle of Excellence Award. He holds a Bachelor’s degree from the College of Communication at the University of Texas at Austin.
- Wendy Wagner
Wendy is responsible for ensuring that our team of Client Relationship Managers provides world-class customer service and excellent quality while growing partnerships. She has been a successful leader for over 20 years in sales, servicing and operations. Building new partnerships and strengthening existing relationships is her passion and she strives for excellence in everything she does. Wendy joined AIS in 2016 with a goal to significantly increase the Mortgage Servicing business. She far exceeded expectations and was presented the President’s award in 2017 and Top Sales award in 2018 and 2019.
- Ganesh Vembu
Ganesh manages the operations of AIS delivery centers across India. He has over 19 years of work experience in various industry verticals within Banking and Financial Services. Excelling for more than a decade in the mortgage industry, Ganesh has been responsible for setting up high-performing, large operation units and building a strong pool of effective leaders. Prior to joining AIS, he was associated with Tata Consultancy Services, Altisource Portfolio Solutions, Intelenet Global Services and Thomson Reuters. He has completed his Executive General Management Program from Indian Institute of Management, Bangalore.
- Shabana Patel
Shabana is an operations expert, managing Auto Loan Servicing, end-to-end Litigation Operations, Product Development, and Quality & Training in our India offices. She joined AIS in 2012 and brought over 14 years of bankruptcy expertise with her, including hands-on experience in Mortgage, Secured and Unsecured Bankruptcy. She was the recipient of the 2018 AIS President’s Award. Throughout her career, she has managed teams of 100+ FTE in the default space. Prior to joining AIS, she worked with Tata Consultancy Services. Shabana holds a Master’s in Commerce degree from University of Mumbai, India.
- Kadra Alexander
Kadra is responsible for providing legal advice and guidance to AIS. She joined AIS in 2015 and has over 17 years of legal experience, including commercial litigation, consumer bankruptcy and creditors’ rights, and mortgage and automobile default servicing. Prior to joining AIS, she was a practicing attorney at one of the largest creditors’ rights firms in Texas. Kadra holds a Bachelor’s degree in Psychology from the University of Texas at Dallas, Cum Laude, and a law degree from the University of Cincinnati, College of Law. She is licensed in two states and is admitted in multiple federal jurisdictions.
To provide world-class customer service, we employ bright, motivated individuals across multiple geographies who understand our clients and how our products and services solve their problems. We offer global access to a wide-ranging team of subject matter experts specializing in data/analytics, technology, business process outsourcing, legal support, and loan servicing.
Our companies are committed to lowering costs, improving quality and reducing cycle time for our clients.
We serve a variety of industries including automotive finance, banking, credit card, mortgage, and telecommunications.